Insurance & Fees

Insurance & Fees

Please keep the business office informed of any changes in your insurance status. Although we will assist you in processing your claim, payment of the bill is ultimately your responsibility.

The following is the list of insurances with which we participate. This will be updated from time to time as needed:

Aetna
AM Better of TN
Amerigroup Tennessee
AARP
Aetna Medicare
Ascension Personalized Care
BCBS TN
Blue Cross of TN
Blue Cross Advantage Medicare plans
BlueCare
Cigna
Cigna Healthspring
Devoted Health
Humana
Humana Medicare Advantage
Humana Military
Mail Handlers
Medicaid TennCare
Medicare Tennessee
Multiplan/PHCS
Private Health Care
Railroad Medicare Tennessee
United HealthCare of Tennessee
UnitedHealthcare Community Plan Tennessee
United Health Care Medicare
Wellcare of Tennessee

*Medicaid participation is optional and varies amongst Privia Medical Group providers – please verify participation prior to your visit.

Note: You should always check with your Privia Medical Group provider to verify plan and product coverage as this is not an exhaustive list, and plans change frequently.

Payment Options

We accept cash, Visa, Mastercard, Discover, American Express, and personal checks.

Card-on-File

We encourage patients to keep a credit card on file to make the checkout process easier, faster, and more efficient. You will no longer receive statements from us, but you will continue to receive your Explanation of Benefits (EOB) from your insurance carrier once your claim has been processed, detailing the charges and payments made on your behalf.

At check-in we will:

• scan the credit card of your choice, including your Flexible Spending Account (FSA) or Health Savings Account (HSA) card

After your insurance has paid their portion, we will:

• notify you via email of the balance owed
• charge the balance owed to your card on file
• email a receipt for the charge

Your credit card information will always be fully protected by our off-site, card-processing partner Elavon, and not on our computers, as required by industry standards (Payment Card Industry Data Security Standard – PCI-DSS).

Fees